Services and Payment

Services

Alpine Roots Counseling provides individual therapeutic services to adolescents and adults. Alpine Roots Counseling is a contracted provider with Blue Cross BlueShield, Cigna (only Rachel), and United Healthcare and as such, accepts the reimbursement rates set by these companies. The cost of individual therapy and intake appointment services are based on your personal contract with your insurance provider.

Consultation

Therapy requires hard work, commitment and intention of the client and therapist. As well as a positive and connected relationship. To discuss therapy in further detail and to see if you and your therapist are a good fit, Alpine Roots Counseling offers a free, 15-20 minute phone consultation prior to starting therapy. Consultations offer the chance to meet, answer questions, set expectations for both persons involved and begin building a plan.

Intake

If after the consultation you decide to work with your therapist, you will receive an email with forms to fill out prior to the first appointment (Intake). Information requested includes demographics, insurance info, pertinent history, and current symptoms/difficulties you are experiencing. Consents for treatment and policies are included in this packet.  A 60 min intake will be scheduled, where we will review your forms and develop a plan. 

Duration and Frequency of Sessions

There is no “standard” of length of overall therapy and frequency of sessions, as these are based on each individual. Most people are recommended to start with weekly or every other week sessions. Together we will determine what is the best fit for you.

Insurance

Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part. Please contact your provider to verify how your plan compensates you for psychotherapy services.

I’d recommend asking these questions to your insurance provider to help determine your benefits:

  • Does my health insurance plan include mental health benefits?
  • Do I have a deductible? If so, what is it and have I met it yet?
  • Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
  • Do I need written approval from my primary care physician in order for services to be covered?

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. 

Under the law, health care providers need to give patients who don’t have insurance, or who are not using insurance, an estimate of the expected charges for medical services, which includes mental health care.

– You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, which includes mental health care.

– You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

– If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. 

– Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers or call our office at 310-6833-9047. You will receive one if required with our intake paperwork.